Wednesday, January 04, 2006

Tired of talking to machines?

Have you ever called a company's help line only to enter the company's interactive voice response (IVR) system. IVRs are those damn annoying computers that answer phones. They are universally thought to be developed by Satan. Thank God for people like Paul English. His IVR Cheat Sheet Web site, gives you shortcuts to bypass many vendors' IVR systems and speak to a live human.

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